We hope that you are happy with your new NixRay product. If you wish to return or exchange it, please do so within 30 days after you receive it.
All items returned must be unused, undamaged, and with original tags and shipping slip.
You pay return shipping costs for refunds and exchanges, and you are responsible for the item until it reaches us, so please use secure packaging and tracked and insured mailing.
In the case of Exchanges, we will ship the new NixRay back to you, and NixRay will cover that shipping cost.
In the case of Returns, we will refund you in the same method in which you paid us.
In the event that you have received a faulty product, please send it back to us within 30 days of receiving it, unused, undamaged, and with original tags and shipping slip. We will replace it, and cover the cost of shipping a new NixRay back to you.
If you have any questions about our NixRay products, please feel free to contact us.